INTmarket
RUEN

Refund policy

We guarantee the quality of every account. If something goes wrong — we will sort it out.

⏱

Refund window — 30 minutes

Open a support ticket within 30 minutes of receiving your order. Include the order number and describe the issue.

✅Refund approved
  • Account blocked/unavailable at delivery
  • File corrupted or will not open
  • Wrong format received (session instead of TData or vice versa)
  • Fewer files than paid for
❌No refund
  • Account banned after delivery due to user actions
  • More than 30 minutes since order delivery
  • Telegram terms of use violated
  • Changed mind after delivery

How to request a refund

  1. 1Go to Support and create a new ticket.
  2. 2Include order number and describe the issue.
  3. 3Attach a screenshot or error description.
  4. 4We will review and refund to balance or replace the account.
Open ticket